COVID-19 Update

Updated: May 15, 2020

A Stay Above the Rest has diligently been monitoring the latest news about the coronavirus, and we have made sure to take every precaution when ensuring the health and safety of our valued guests and our devoted team members. In accordance with Texas officials, all our Texas based vacation rentals are now open and available for reservations.

 

Many Government Officials have declared “Stay at Home” orders for communities across the nation. All individuals living within these communities are ordered to stay inside their place of residence and should only leave for essential activities. Essential activities include: going to and from work (if your employment is considered to be “essential”), going to or from the grocery or drug store, or to engage in outdoor physical activities such as walking, biking, or hiking. While engaging in any activity outside of your home you MUST maintain appropriate social distancing of at least six feet.

UPDATE:

New Mexico officials have begun to open that states tourism businesses. However, short term vacation rentals are only to be made available to those who currently live within the state. Out of state guests are not allowed at this time. Many restaurants and activities will be opening soon under state mandated regulations similar to those established in Texas.

Governor Abbott of Texas has most recent Executive Order has allowed for the opening of community pools and many other similar facilities. Many restaurants, retail stores and visitor destinations are now opened (at the discretion of the facility owner). The Governor’s order does include additional regulations that restrict the occupancy of any business, facility or pool to 25% of its maximum capacity. All complexes that house our vacation rentals have now been opened and guests are granted access to outdoors pools.

Travis County (Austin and surrounding areas) officials continue to require that all individuals wear a mask or facial covering while in public. The City of Galveston has announced that all public beaches will be open as of Friday, May 1, 2020. Social distancing of at least six (6) feet is still required whenever in public. Restaurants and retail stores are expected to limit the number of guests to at or below 25% of their maximum occupancy at any one time. Additionally, restaurants are expected to provide guests with disposable (paper) menus and are not to accept groups of six (6) or larger. It is expected that the next wave of openings will commence on May 18, 2020 and will include gyms, bars and barbershops/salons. 

 We understand that many of our guests and their families are impacted by this pandemic and that your circumstances are changing daily. As new information is released, we will actively provide updates. A Stay Above The Rest is exhausting all resources to ensure that we are in compliance with all state and county mandated regulations.  At this time Texas officials have lifted any restrictions regarding short-term or vacation rentals. We are pleased to be able to host those of you that are in need of temporary lodging at any of our Texas based properties.

Our guests and homeowners are our reason for our continued efforts to stay informed and for being do within active our communities to provide assurance and guidance, however possible. If you have any questions or concerns, please reach out to us. Throughout this crisis we maintain our sense of responsibility to our guests and are keeping our phone lines and email correspondence open to assist in any way that we can. 


We thank you for your continued support during these difficult times and invite you to join our newsletter for regular updates and helpful information. We are in this together and together we will get through anything.

We ask that guests continue to maintain healthy habits such as:

  • Avoiding close contact with others. Social Distancing requires a minimum of six feet between all individuals when in a public place. 

  • Wash your hands often and for at least 20 seconds to help protect the spread of germs. 

  • Avoid touching your eyes, nose or mouth as these areas are more susceptible to germs that you may have on your hands.

  • Cover your mouth and nose when you sneeze or cough. Use a tissue or wash your hands immediately after.

Preparing for your stay:

  • The A Stay Above The Rest team has put tremendous effort into ensuring that the areas in which our properties are located are safe for traveling. Your health and safety, and the health and safety of those communities are our top priority. 

  • If you have questions or concerns about an upcoming reservation, contact us right away to discuss your options.

  • As all of our repeat guests know, A Stay Above The Rest does provide everything you need to get your stay started including soap, shampoo, conditioner, toilet paper, and more. In the event that you will need more than what is supplied by us, it is encouraged that you bring extra with you. As with many parts of the country, these supplies are limited within our communities. 

  • Please review our standard Packing List for recommendations on what to bring.

  • If you aren’t feeling well, or if a member of your immediate family has recently shown symptoms of being ill we encourage you to stay home. Being sick (with any illness) while on vacation is no fun. 

  • If you have not yet made your reservation and are looking to do so now, we HIGHLY recommend that you purchase travel insurance in the event that you become ill and are not able to honor your reservation.

Check-in and Check-out:

We are proud to include self check-in and check-out at ALL of our properties. You will be provided your door access code via email/text and are able to come and go as you please (within your reservation hours). Guests at our Galveston location may need to secure a parking permit from the front lobby area. We are assured that the lobby employees are practicing all safety measures to ensure prevention of the virus.