Our Story

It all began with a family's vision of excellence. Janis, Bill, and their daughter Katie saw an opportunity to revolutionize vacation rental management by diverging from the industry's standard "big box" approach. Starting with a single beachfront condo in Galveston, Texas, they created a new standard in luxury vacation experiences.

What began in a family kitchen has evolved into a thriving enterprise spanning five states, delivering unparalleled guest experiences and record-breaking revenues. Our success stems from a simple yet powerful philosophy: exceptional properties deserve exceptional management.

Our Approach

We pride ourselves on dependability, professionalism, and an unwavering commitment to guest satisfaction. Every property in our portfolio undergoes rigorous quality assurance, featuring:

• Premium furnishings and amenities

• Standardized luxury linens and towels

• Comprehensive property maintenance

• 24/7 guest support with 2-minute average response time

• 4.9/5 guest satisfaction rating

Our Journey of Growth

2015: First Casa Del Mar property in Galveston
2016: Expanded to multiple properties
2017: Established best practices and operational standards
2018: Extended into New Mexico
2019: Enhanced operations team and quality controls
2020: Strengthened internal processes during global challenges
2021: Expanded into New York and Austin markets
2022: Added 25 properties and launched guest communication app
2023: New headquarters in Lakeway, Texas
2024: A transformative year of growth and adaptation

Introduced Showcase Listing program
Mid-year transition to new property management software
Focused on process improvements and operational excellence

Our Team

Our success is built on the strength of our dedicated team. From our founding family to our professional staff, each member brings unique expertise and unwavering commitment to excellence. We create a nurturing environment where contributions are recognized and celebrated, fostering innovation and exceptional service.

Looking Ahead

As we continue to grow, our commitment to innovation remains steadfast. We're investing in:

• Advanced property management technologies

• Enhanced guest communication systems

• Data-driven pricing strategies

• Expanded market presence

• Continuous team development and training

Our mission remains clear: to provide pristine, comfortable properties featuring delightful amenities and exceptional service. We ensure guests receive timely, accurate information and responsive support throughout their experience. Our friendly, knowledgeable, and proactive team sets us apart, ensuring our guests feel at home and well cared for.

Current Locations

• Central Texas

• Galveston, Texas

• New Bern, North Carolina

• Montana (Yellowstone)

• Ruidoso, New Mexico

"You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality." - Walt Disney

A principle that guides our approach to luxury vacation rental management every day.

Transforming Luxury Vacation Rentals since 2015