The Team

The company began when Janis and Bill took the plunge to purchase their first investment as a short term vacation rental. After much debate of where to buy first, the family fell in love with the historic town of Galveston, Texas and the data pointed them in the right direction! Their daughter, Katie, managed the bookings, advertisement and guest communications for them. With the intent of starting slow, and maybe purchasing another small 1 bedroom condo a couple of years later, 6 months in, the condo was booking and making so much revenue they bought a second! At the same time, a dear family friend wanted to purchase a vacation rental on Lake Travis… and so it began! Within a year of having all 3 completely remodeled properties live and booming, A Stay Above The Rest grew to 15 properties!! Here are the team members who help make it all happen!

Janis Higgins- CEO and Co-Founder

Janis, our “magic maker”, is a lover of life and all things to make people happy! She strives on creating amazing places and experiences for our guests while cultivating a great atmosphere for our employees. She is our in-house realtor for certain locations and heads up the complete remodel and design/furnishing of our beautiful properties. She has 4 grown children and is also the mom of little “A-man” whom you will see in many of our social media posts! She lives in Austin, TX and enjoys, when she isn’t working, her days on the boat on Lake Travis, any reason to travel and her family!

Bill Higgins- President, CFO and Co-Founder

Bill works a full time job outside of A Stay Above The Rest, but he keeps us on track, lets us know what we are doing well and what we need to improve on. He also makes sure that all of our bills are paid and we can afford to have Torchy’s Tacos catered for the occasional splurge on office lunches! Bill enjoys crunching numbers, his family, fitness (including boxing) and boating around Lake Travis.

Katie Tackett- Co-Founder and VP of Sales & Marketing

Katie handles the marketing for the company, including advertising of the properties and is our rockstar over guest experience! She oversees things to make sure that guests are getting all of the special treatment they deserve and that the properties and are getting booked. She’s a big reason as to why our owners and investors are so happy! Katie and her husband live in Austin, TX and have a beautiful little girl, “G-baby”, whom you will also see in some of our social media posts, and welcomed a baby boy in August of 2019! She enjoys travel and lots of it, family time, DIY projects and building the business.

 

Lauren Torres- Manager

Lauren is the queen of getting things done! She is great at jumping in wherever is needed and is a huge reason as to why we are so successful. She started working full time for A Stay Above The Rest in July of 2017. Her and Janis work together to bring you the beautiful properties you see on our site through the remodels and design/ furnish phases. Lauren works hard at whatever she sets her mind to and we couldn’t be more grateful for her! She lives in Austin, TX along with her husband, 2 daughters and 2 adorable Boston Terriers. She enjoys fitness, travel and any excuse for family time! We also have to mention Big Brother… she keeps us in the loop of what all is going on!

Sarah- Guest Experience Representative

Sarah has several years of experience in customer service and sales. She is located in the Austin area and has been a great asset to our team! Her devotion to ensuring each guest has an incredible experience is what helps to shape our Guest Experience team! She enjoys being outdoors, traveling and time with her friends and family.

Angela- Guest Experience Representative

Angela joined our team in spring of 2019 with several years of experience in customer service. She enjoys assisting our guests with answering questions about our properties, their reservations and ensuring they have world class service!  She resides in the suburbs of Austin.  She has 3 adult children and 2 beautiful grandchildren.  She enjoys spending time with her family, traveling and going to as many concerts that Austin, “The Music Capital”,  has to offer!

Lily – Guest Experience Representative

Lily is relatively new to Austin and fell in love with the city. She has experience in customer service for many years and loves people! In her down time she is busy adding more plant babies to her collection and her weekends are often spent with her family. Lily is currently working on becoming fluent in Chinese and Korean with hopes of one day visiting both countries!

Rachel- Weekend Guest Experience Representative

Rachel is originally from San Antonio and has been in Austin for almost 4 years. She enjoys reading and running competitively when she has the time. Her nephew is her favorite person– cause it is so fun to watch him become a little person with his own personality! She LOVES Disney and tries to go at least once or twice a year! She also loves to resolve issues for people and offer amazing customer service!

Ana- Weekend Guest Experience Representative

Ana recently moved to Austin with her husband Rafael and fur-baby Ringo from El Paso, Texas. She works in marketing and social media management which fit her butterfly type personality. She loves languages (or maybe just talking), travel, horror films and dancing! She believes that happy customers are the most effective marketing strategy and goes above and beyond to offer the service our guests deserve!